Frequently Asked Questions (FAQs):
1. What payment methods do you accept?
We accept major credit cards including Visa, Mastercard, American Express, and Discover for online purchases. In-store purchases can also be made using cash or check.
2. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
3. Do you offer bulk discounts for large orders?
Yes, we offer discounts for bulk orders. Please contact our customer service team for more information on pricing and availability for large quantity purchases.
4. Can I return an item if I change my mind?
Yes, you can return unused and unopened items within 30 days of purchase for a full refund. Please refer to our Returns Policy for more information on returns and refunds.
5. Do you offer expedited shipping options?
Yes, we offer expedited shipping options for an additional fee. You can select your preferred shipping method at checkout.
6. Are your products eco-friendly?
We carry a selection of eco-friendly and sustainable office supplies. Look for the "green" symbol on product listings to identify environmentally-friendly options.
7. Can I place an order for pickup at your store?
Yes, you can place an order online and select in-store pickup at checkout. Once your order is ready, you will receive an email notification to pick up your items at our store.
8. Do you offer price matching?
Yes, we offer price matching on identical products from competitors. Please provide proof of the lower price to our customer service team for consideration.
9. How can I contact customer service?
You can reach our customer service team by phone at (813) 444-2614 or by email at info@suncoastbusinesssolutions.com. Our team is available to assist you with any questions or concerns.
10. Do you offer office furniture installation services?
Yes, we offer office furniture installation services for an additional fee. Please contact our customer service team to schedule an installation appointment.
If you have any other questions or concerns, please do not hesitate to contact us. Thank you for shopping with our Suncoast Business & Office Solutions.
